NNS App - Staking Neurons
Incident
Report for InternetComputer
Resolved
This incident has been resolved.
Update
Neurons have been restored for previously affected users. When using the NNS app for neuron creation review transaction history to ensure neuron creation has succeeded.
Update
Support teams are continuing to work on restoring neurons for previously affected users. No user action is required.
Update
Support teams are continuing to work on restoring neurons for previously affected users. No user action is required.
Update
Neuron creation operations using the NNS dapp that intermittently fail can now be retried via transaction history. Previously affected users will have the issue redressed for them, no action required.
Monitoring
Internet Computer resources have released a patch and are working on a second patch to resolve for all users.
Update
Internet Computer resources are continuing to investigate this issue.
Investigating
Issue Summary: A few users have reported issues when attempting to stake neurons.
Solution: The problem has been identified and coordinating Internet Computer resources to mitigate. No action is required by affected neuron holders.
Solution: The problem has been identified and coordinating Internet Computer resources to mitigate. No action is required by affected neuron holders.
This incident affected: Core System Canisters (NNS).